LeLao, Where we craft elegance with conscious.
SHIPPING & RETURN POLICY
LAST UPDATE SEPTEMBER 01, 2022
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This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: Term and Policy
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Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
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SHIPPING FEES
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We offer shipping at the following rates: STANDARD delivery option take 10-14 days and EXPRESS delivery option take 3-5 business days.
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All times and dates given for delivery of the products are given in good faith but are estimate only.
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For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Term and Policy
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INTERNATIONAL DELIVERY
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We offer worldwide shipping. Free shipping is not valid on international orders.
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Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any additional costs or taxes.
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OTHER SHIPPING RESTRICTIONS
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1. Orders only ship on business days, which are MONDAY - FRIDAY.
2. Not all shipping methods are available for certain items.
3. All order will be ship on the next day after the confirmation of purchase.
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WHAT HAPPENS IF MY ORDER IS DELAYED?
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If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date of delivery.
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For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Term and Policy
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HOW CAN YOU CONTACT US ABOUT THIS POLICY?
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If you have further questions or comments, you may contact us by:
E-mail: lelao@le-lao.com
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RETURN & REFUND POLICY
RETURN & REFUND - Every purchase is final. In no event are returns permitted. Before processing to delivery, every product is thoroughly examined to ensure that it is in good shape.
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EXCHANGE - You can exchange within 14 days of purchase. However, the shipping fee for exchange shall be responsible of the customer.
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